Could you please provide us detailed Office version for Mac? To knowing version details, open any OfficeĪpplication (such as Word, Excel or PowerPoint) > click on go to Word, Excel or PowerPoint menu, and clickĪbout Word and provide us screenshot of that page.
Could you please provide us detailed error message screenshot?Ģ.
If the issue persist, we would like to collect below information from your side for further assistant.ġ. Also, please open Outlook app in different network environment and see if it makes any difference. Meanwhile, if you have enabled any proxy or VPN into the Machine, please disable it and try to identify the Delete it to let Outlook re-create it fresh and hopefully Open Applications/Utilities/Keychain Access and look for the corresponding entry for your account. Thank you for the posting in Microsoft community.Īccording to your mentioned description and error message, at once we would like to suggest you please try to perform below steps, if it can work for this issue.
